Privacy Policy

By accessing the website, using our services, or providing/making available information for use by us, you agree to the practices and policies outlined in this Privacy Policy. You hereby consent to our collection, use, and sharing of information as described herein.

 

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you avail our Services and/or purchase a product, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.

When you browse our Website, we automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.

Email Marketing: With your permission, we may send you emails about our store, new products, and other updates.

 

SECTION 2 – CONSENT

Message Policy

We reserve the right to send you service-related and promotional messages through SMS, WhatsApp, RCS, or phone calls when required for providing Services, updates, offers, or important account-related information.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your card, purchase a product, avail a service, arrange a delivery, or return a purchase, you consent to our collecting and using it for that specific purpose.

If we seek your personal information for a secondary reason, like marketing, we will either ask for your express consent or provide you the option to decline.

How do I withdraw my consent?

If after opting in you change your mind, you may withdraw your consent anytime by contacting us at:
📧 project@tropikaliving.com 

 

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service. We may also disclose information as necessary to provide the Services.

 

SECTION 4 – PAYMENT

We use Cashfree for payment processing. Cashfree does not store your card details. All data is encrypted as per PCI-DSS standards. Your purchase transaction data is only used as long as necessary to complete the transaction and is not stored thereafter.

Our payment gateway follows PCI-DSS guidelines set by the PCI Security Standards Council, including brands like Visa, MasterCard, American Express, and Discover.

For more information, you may read Cashfree’s terms on their official website.

 

SECTION 5 – THIRD-PARTY SERVICES

Third-party service providers engaged by us will collect, use, and disclose your information only to the extent necessary to perform the services they provide.

Certain providers, such as payment gateways, have their own privacy policies, and we recommend reviewing them to understand how they handle your data.

If you proceed with a transaction involving a third-party provider, your information may become subject to the laws of the jurisdiction in which that provider or facility is located.

Once you leave our Website or are redirected to a third-party site, this Privacy Policy and our Terms of Service no longer apply.

Links

Our website may contain links that redirect you to other sites. We are not responsible for their privacy practices and encourage reviewing their privacy statements.

 

SECTION 6 – SECURITY

We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.

 

SECTION 7 – COOKIES

We use cookies to maintain your session on the Website. They are not used to personally identify you on other websites.

 

SECTION 8 – AGE OF CONSENT

By using this website, you confirm that you are at least the age of majority in your region, or you have given consent for your minor dependents to use this website.

 

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We may modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website. If material changes are made, we will notify you on this page.

If Tropika Living is acquired or merged with another company, your information may be transferred to the new owners to continue providing services.

 

QUESTIONS & CONTACT INFORMATION

To access, correct, amend, or delete any personal information we have about you, register a complaint, or seek more information, you may contact our Privacy Compliance Officer at:
📧project@tropikaliving.com

 

Security

Safe and Secure Shopping

 

Is it safe to use my credit/debit card on Tropika Living?

Yes. Your online transactions on Tropika Living are secure with the highest level of security. Our payment partners are PCI-DSS Level 1 certified, and all payment information is transferred over 256-bit SSL encrypted protocols.

 

Does Tropika Living store my credit/debit card information?

No, Tropika Living does not store any credit/debit card information.

 

Payment Options

 

What cards are accepted on Tropika Living?

We accept all VISA, MasterCard, Maestro, American Express, and Rupay cards.

 

Do you accept international cards?

Yes. VISA, MasterCard, and American Express international cards are supported.